Waterford Property Company’s; KC’s Office Building Specialists
Waterford Property Company’s targeted approach and committed team of experts helps building owners achieve their various leasing goals. With a clientele including Hines, Tower Properties and Lexington Realty Trust, they’re Kansas City’s go-to office building specialists.
Servicing a New Server
When Waterford got the news that their in-house IT employee was retiring, they needed to find a new partner. Fast. That’s because they needed a major technological overhaul, including new computers and a new server.
Recognizing the value of CyTek’s comprehensive managed IT services, Waterford’s managing member, Ned O’Connor, chose to form a strategic partnership with us.
Setting up new computers and assembling a server room is often a complex task that can pose significant challenges for many tech providers. Through our approachable and personalized approach to IT, we took the time to understand the Waterford team on a personal level, ensuring we delivered precisely what they needed.
With a close-knit team of around 10 employees, we had the unique opportunity to get to know each member individually. This allowed us to tailor our solutions to benefit not only Waterford as an organization but also to support each employee effectively.
Handmade & Hand-Delivered
After looking at Waterford’s hardware and software requirements, we built computers tailored to meet their specific needs. When it comes to our hardware, we aren’t just selling a physical device: we provide both a solution and a service.
After building the computers, we personally delivered and installed them at the Waterford offices, ensuring each system was upgraded to Windows 11 in the process. Our commitment to being truly full-service means taking care of every detail, from start to finish.
The entire installation was completed in just one day, carefully scheduled over the weekend to minimize any disruption to their business operations.
“[CyTek is] very easy to get a hold of,” Waterford’s Debby Hoskins said. “I had a very fast response time, and the folks that I work with over there are fantastic. They know their stuff, and they’re great to talk with.”
Quick & Easy Installation
Since completing the initial project, we’ve built a lasting partnership with the team at Waterford. Thanks to the seamless installation process, they haven’t experienced any IT issues. However, should any challenges arise, we remain just a phone call away, ready to assist with any problem, big or small.
“The people at CyTek were kind enough to take care of us in all aspects,” Hoskins said. “They know what they’re talking about, and they put their knowledge base to great use in helping take care of their clients.”
To learn more about how we can futureproof your business, contact us online. We’d love to set your business up for success. Don’t let the techie name fool you. We make IT easy with real talk.